Throw out your Myki; here’s how it should be done
Myki (pronounced ‘my key’, wow, very marketing, much hip) is the crap public transport ticketing system we have in Melbourne. I mean, it started off very crap, and recently it had its standing with locals upgraded to just ‘crap.
Seriously, there were perfectly working systems around the world we could have implemented.
Nah. In Victoria, we thought it would be best to create a completely new, untested system from scratch.
So we awarded the tender to a consortium among dodgy circumstances (shock!), and now we have it, I guess.
Anyway, one of the stupidest facets of the system is that there is not allowance made for tourists or infrequent visitors; you simply have to buy a card and load it up with credit so that you can use public transport.
And it’s mind-numbing. Pretty much every single city I’ve visited in the world has a solution in place so that a tourist who might be in that place for only a day doesn’t have to jump through hoops to use the PT.
That includes Tallinn.
So in the self-proclaimed most digital country in the world, how did they go about it? Why, with an app, of course! 😉
Admittedly, Tallinn !== Melbourne. It’s around 10% of its size by population. But they do have a decent network of buses, trolleybuses, and light rail.
Just download the app on your smartphone, add some credit, and you’re good to go. When you want to go for a ride, you just ask the app for a ticket – in the form of a QR code – and let the QR code scanner on the bus validate you. Too easy
Oh, and before you say “What about people who don’t have smartphones?”, well, you can still buy a ticket using good old fashioned cash. 😉